City of Deltona  
2345 Providence Blvd.  
Deltona, FL 32725  
Agenda  
Special City Commission Meeting  
Mayor Avila  
Vice Mayor Avila-Vazquez  
Commissioner Colwell  
Commissioner Heriot  
Commissioner Howington  
Commissioner Nabicht  
Commissioner Santiago  
Monday, February 9, 2026  
5:30 PM  
Deltona Commission Chambers  
1. CALL TO ORDER:  
2. ROLL CALL – CITY CLERK:  
3. INVOCATION AND PLEDGE TO THE FLAG:  
4. ADDITIONS AND DELETIONS:  
5. CONSENT AGENDA:  
A.  
B.  
Throughout each fiscal year, the City accumulates various types of  
uncollectible revenue as a result of accounts being terminated,  
individuals filing for bankruptcy, businesses becoming inactive, or  
balances being outstanding over 180 days. These amounts are subject  
to write-off at the end of each fiscal year.  
Background:  
This process is an accounting procedure following the Generally  
Accepted Accounting Principles (GAAP), which lays the framework of  
accounting practices in the U.S. In applying GAAP accounting  
principles, the act of writing off outstanding account balances is a  
necessary accounting function that leads to an accounting adjustment  
on the City’s Financial Statements to accurately show the outstanding  
balance and the expectation of timely collection is unlikely. If a  
customer’s account has been written off as uncollectible on the City  
Financial Statements, this does not erase or forgive the debt. The City  
can and does collect some portion of the amount owed by those  
customers through several methods. If it is an owner-occupied location,  
liens can be filed with the Clerk of Court and will be per the Write-Off of  
Uncollectible Accounts Policy of 2025. These liens are typically  
satisfied when the property is conveyed. For tenant accounts, when the  
customer requests new utility services, we attempt to collect any  
outstanding balance prior to establishing a new service.  
The City provides utility services to over 38,000 customers and the  
monthly billing is settled in arrears (after usage has occurred). Since  
services are provided before receiving payment, inevitably, the City has  
customers that do not pay for the services provided. When this occurs,  
staff makes every possible attempt to reach out to the customer to  
collect the outstanding payment, including follow-up notices to remind  
them of the outstanding balance and encourage payment. However, the  
longer the customer account goes without payment, the less likely that  
any payment will be received. This is an annual request and was last  
approved by the Commission for a write-off (accounting adjustment) in  
February 2025.  
The amount requested for adjustment is $242,337.86 as of January 15,  
2026. This amount changes daily as accounts might be paid prior to the  
Commission’s action. The outstanding amount includes:  
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3,032 accounts (Residential 2,995 and 37 commercial)  
Residential accounts of $225,039.97  
Commercial accounts of $17,297.89  
The average delinquency is $79.93  
Accounts over $1,000 - 16 accounts  
It represents less than 0.775% of our annual billings for utility  
services.  
The last request for write-offs was in 2025 for accounts from  
2004.  
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Additionally, the City provides various services to individuals within  
Deltona, from fire inspection services, hazardous use permits, and  
business tax receipts (BTRs). The amount requested for adjustment of  
$87,863.50 includes $71,008.50 in BTRs and $16,855.00 in fire  
inspection fees. Business Tax and Code Enforcement staff are making  
site visits to ensure compliance with LDC Section 22-4 with all  
outstanding BTRs.  
An "acceptable" write-off percentage of accounts receivable varies  
based on industry and company specifics, but generally, a percentage  
between 1% and 5% of total accounts receivable is considered  
reasonable, with older, past-due receivables carrying a significantly  
higher write-off rate depending on the aging schedule used.  
The total adjustments of $330,201.36 can be found in Exhibit A.  
Accounts that are less than six and half years old will be sent to  
collections to assist with collections of all outstanding accounts.  
Staff implemented several new initiatives beginning in October 2025 to  
help minimize future write-offs, such as implementing three new policies  
regarding Write-Off of Uncollectible Accounts Policy, Procedure for  
Returned Checks and required deposits when continually delinquent  
and on disconnection status. In additional the contract with Online Utility  
Exchange will assist with collections of aged accounts and  
establishment of a utility credit rating system to guide staff in the  
required deposits. All these steps have the overall goal of minimizing  
future accounts receivable for write-off.  
C.  
D.  
N/A  
Background:  
N/A  
Background:  
6. ACTION ITEMS:  
A.  
Overview of the workshop purpose, scope and anticipated outcomes.  
Background:  
B.  
This section will review previously adopted amendments to Chapter 66  
and discuss how those changes have functioned since adoption. The  
discussion will focus on observed impacts, any unintended effects, and  
whether the current ordinance language is clear, consistent and  
effective.  
Background:  
C.  
This portion of the workshop will address traffic engineering and safety  
considerations related to parking. Topics will include general roadway  
Background:  
design considerations, a summary of crash data associated with  
on-street parking, emergency vehicle access, and parking demand and  
generation.  
D.  
E.  
This section will examine planning and regulatory considerations  
related to parking. Discussion will include community character and  
neighborhood context, commercial parking standards, and guest  
parking requirements.  
Background:  
This portion of the workshop will focus on operational impacts of  
parking regulations, including maintenance responsibilities and  
associated costs, traffic flow, emergency operations, and enforcement  
considerations.  
Background:  
F.  
The workshop will conclude with a preliminary discussion of potential  
options for future amendments to Chapter 66. Topics include on-street  
and off-street parking standards, overnight parking for commercial  
vehicles, guest and event parking, and construction related parking.  
Background:  
7. PUBLIC COMMENTS: (3 minutes maximum length per speaker)  
8. CITY MANAGER COMMENTS:  
9. ADJOURNMENT:  
CONTINUATION OF PUBLIC FORUM  
*This is only for individuals who submitted a request to speak form during the 6:00  
p.m. Public Forum and were not afforded the opportunity to speak.  
NOTE: If any person decides to appeal any decision made by the City Commission  
with respect to any matter considered at this meeting or hearing, he/she will need  
a record of the proceedings, and for such purpose he/she may need to ensure that  
a verbatim record of the proceedings is made, which record includes the testimony  
and evidence upon which the appeal is to be based (F.S. 286.0105).  
Individuals with disabilities needing assistance to participate in any of these  
proceedings should contact the City Manager in writing at  
CityManager@deltonafl.gov or to Deltona City Hall, 2345 Providence Blvd.,  
Deltona, FL 32725 at least 48 hours prior to the meeting at which the person  
wishes to attend. The City is not permitted to provide the use of human physical  
assistance to physically handicapped persons in lieu of the construction or use of  
ramps or other mechanical devices in order to comply with Florida law. If proper  
accommodations for handicapped access cannot be made at a particular public  
meeting venue pursuant to a timely written request under Section 286.26 F.S., the  
City Manager shall change the venue of that meeting to a location where those  
accommodations can be provided.  
DECORUM POLICY: The City of Deltona has a significant interest in conducting orderly and efficient  
public meetings, which includes preventing disruption, promoting civility, and preserving decorum. To  
that end, behavior which disrupts or impedes the efficient and orderly conduct of any public meeting, as  
determined by the Mayor, or presiding officer, or a majority of the City Commission, is not permitted.  
The Mayor, or presiding officer, or a majority of the City Commission, may interrupt, warn, or terminate  
a speaker’s statement when that statement is too lengthy, personally directed, abusive, obscene,  
irrelevant, or otherwise reasonably perceived to be a disruption to the fair and orderly progress of the  
discussion at hand. The Mayor, or presiding officer, or a majority of the City Commission, may also  
interrupt any part of the meeting to warn any individual that they are being disruptive or otherwise  
impeding the efficient and orderly conduct of the meeting. The Mayor, or presiding officer, or a majority  
of the City Commission, may require any individual to leave a public meeting for its duration if that  
individual is unable to observe this Policy after being warned. Should an individual be required to leave a  
meeting for violating this Policy, that person shall be escorted from Commission Chambers by a  
Volusia Sheriff’s Deputy.  
PUBLIC FORUM: Public Forum will begin at 6:00 PM at the start of each regular meeting and will  
conclude after 30 minutes. Prior to addressing the City Commission on any topic during a meeting,  
members of the public shall fill out and submit a “Request To Speak” form provided by the City Clerk. A  
form must be filled out for each item that the speaker wants to speak about. Members of the public  
shall speak only when recognized by the presiding officer and once at the podium, shall identify  
themselves by name, city of residence, and/or organizational affiliation of people addressing the City  
Commission. Public comments shall only be directed to the Chair of the meeting, and not toward any  
specific Commissioners, staff members, or another member of the public. Members of the public shall  
be limited to speaking only during “Public Forum” for issues not on the meeting agenda which is limited  
to three (3) minutes for each speaker. Public comments for items on the agenda may be commented  
on only after there is a motion and second by the City Commission and is limited to three (3) minutes  
for each speaker. Please be courteous and respectful of the views of others. Members of the City  
Commission shall not enter into discussion or respond to a citizen’s comments other than to give  
directions or to ask for clarification. However, individual Commissioners may choose to respond under  
the "City Commissioner Comments" portion of the meeting.  
CONSENT AGENDA: The Consent Agenda contains items that have been determined to be routine  
and non-controversial. If discussion is desired by any member of the City Commission, that item must  
be removed from the Consent Agenda and considered separately. All other matters included under the  
Consent Agenda will be approved by one motion. Citizens with concerns should address those  
concerns by filling out a "Request To Speak" form provided by the City Clerk prior to Consent Agenda  
items being pulled.