TO: Mayor and Commission AGENDA DATE: 3/25/2024
FROM: Interim City Manager AGENDA ITEM: 9 - B
SUBJECT:
Title
Request for approval of Resolution No. 2024-17 and a budget amendment for purchase of IP phone migration to Webex cloud - Robert Cordero, IT Department (386) 878-8807.
Strategic Goal: Effective Governance & Productive Government
Body
LOCATION:
Citywide
COST:
Current Fiscal Year: $170,000
3 year contract pricing totaling: $281,727.24
SOURCE OF FUNDS:
501-640100 - $70,000
401360 640100 - $100,000
ORIGINATING DEPARTMENT:
IT Department
STAFF RECOMMENDATION PRESENTED BY:
Robert Cordero, IT Director
POTENTIAL MOTION:
Recommendation
"I move to approve Resolution No. 2024-17 and the budget amendment of $70,000 to Deltona Water Capital Funds and the approval of the contract with Presidio for procurement of Cisco licenses and migration services for a cloud phone system in the amount $254,532.34 with the current fiscal year not to exceed a cost of $170,000 and additional cost being budgeted appropriately in future fiscal years."
END
BACKGROUND:
Background
In 2022, our IT department identified the imminent need to upgrade our phone system, which is nearing its end-of-life and will soon no longer be supported by the vendor. Our current system not only provides IP phones for all city staff but also manages voicemail, facilitates our contact center, and serves as the IVR (Interactive Voice Response) system for our utility billing department, enabling water customers to check balances and make payments.
Historically, the City Commission has entered into a 3-year pricing agreement with Cisco for licenses, funded through our operating budget. As this agreement approaches its renewal this August, we have encountered a significant development. Our vendor has informed us of a delay in the product development for the next on-premise version. Given our imperative to upgrade this year, our most fiscally responsible choice is to transi...
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